Refund and Returns Policy

Return Policy

📦 General Return Policy

  • ✅ 15-Day Window: Returns accepted within 15 days of receipt for defective/misdescribed items
  • 📦 Condition Requirements: Items must be:
    • In original condition
    • Unused/unworn
    • With all packaging & documentation

🔁 Return Process

1. Initiate Return

Contact customer service via WhatsApp to start process

2. Shipping

Free returns for our errors
Customer pays for other cases

3. Refund Processing

Issued to original payment method after inspection

🚫 Non-Returnable Items

Perishable Goods
Personal Care Items
Custom Products
Opened Packages

⚖️ Legal Compliance

This policy complies with Bahrain Consumer Protection Law No. 35 of 2012

📞 Need Help?

WhatsApp: +973 3444 8585